Our Commitment to Serving You
At Support Medical Systems, we’re not just a provider; we’re your partner in healthcare excellence. Our mission is to supply a diverse array of medical equipment for both rental and sale, backed by services that ensure improved patient outcomes and cost-effectiveness. From pediatric to bariatric needs, our inventory spans general medical devices, advanced support surfaces, specialty wheelchairs, and wound care solutions. At Support Medical Systems, we stand by our promise to deliver Support without Boundaries. Reach out to us, and let’s work together towards a future of exceptional patient care.
24/7 Support
For Your Products
Since our inception in 2002, Support Medical Systems has been a beacon of reliability, providing same-day service throughout New England. Our commitment to round-the-clock availability is more than a promise - it’s a cornerstone of our operations. No matter the hour, our dedicated team is ready to answer your calls with live support, ensuring that you receive the assistance you need exactly when you need it.
Prompt Delivery
Throughout New England
In the fast-paced world of healthcare, time is of the essence. We understand the critical nature of healthcare needs and always offer rapid response solutions for the most urgent requirements. Our logistics are streamlined to ensure that your equipment arrives promptly, minimizing downtime and enhancing patient care.
Superior Equipment Selection
We pride ourselves on being your primary contact for medical equipment support. Our extensive selection of medical equipment is carefully chosen to meet the highest standards of quality and performance. Paired with our top-tier service, we ensure that you have access to the best products to support the diverse needs of your patients.
Expert Clinical Assistance
Our team is made up of clinical specialists from various healthcare fields, each bringing a wealth of knowledge and experience to the table. They are equipped to provide informed responses, professional advice, and thorough education on all our products, ensuring that you have the expertise you need at your fingertips.
Tailored Cost-Saving Strategies
We recognize that healthcare facilities have unique needs and challenges with their patient care and finances. The most affordable option isn’t always the most cost-effective in the long run. Whether you are a hospital, skilled rehab or nursing facility, hospice, or home care patient / caregiver, we offer customized programs to help you find the most economical solutions tailored to your specific patient care requirements.
Ongoing Education & Training
Empowering our clients through education is a key tenet of our philosophy. Our staff undergoes comprehensive training to ensure they can provide detailed explanations and education on our equipment to end-users. This commitment to knowledge-sharing is integral to our service, as it ensures that our clients are well-informed and confident in using our products.
Biomedical Maintenance & Repair
Our biomedical maintenance and repair services are a testament to our commitment to excellence. Our skilled team works tirelessly to maintain and repair equipment, ensuring that it operates at peak performance. This dedication is part of our "Support without Boundaries" philosophy, which extends to maintaining both our equipment and yours.